Privacy Policy
A legal disclaimer
Effective Date: October 10, 2025
This Privacy Policy describes how Mickey's Cake Concierge ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website, www.MickeysCakeConcierge.com (the "Site").
1. Information We Collect
We collect information to process your orders, provide our cake concierge services, and improve your experience.
A. Personal Information You Provide to Us
When you place an order, contact us, or register for an account, you voluntarily provide us with the following personal information:
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Contact Information: Name, email address, phone number, and delivery address.
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Payment Information: Billing address and payment details (credit card numbers, PayPal information, etc.). Note: We do not store full credit card details; they are processed securely by our third-party payment processor.
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Order Details: Cake design specifications, flavor preferences, event date, personalized messages, and any dietary restrictions you share.
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Account Information: Username and password if you create an account.
B. Automatically Collected Information
When you access the Site, we automatically collect certain information about your device and your activity:
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Device Information: IP address, browser type, operating system, and unique device identifiers.
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Usage Information: Pages viewed, referring/exit pages, date/time stamps, clickstream data, and time spent on the Site.
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Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our Site and hold certain information. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Fulfill and Manage Orders: To process your cake order, arrange delivery, and communicate with you about your purchase.
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To Provide Customer Support: To respond to your inquiries, requests, and comments.
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To Manage Your Account: To maintain your account, personalize your experience, and facilitate future orders.
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For Marketing and Promotion (with your consent): To send you promotional emails, newsletters, or information about new products, special offers, and services. You can opt-out of these communications at any time.
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For Analytics and Improvement: To analyze how our Site is used, monitor the effectiveness of our marketing, and improve our website functionality, products, and services.
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For Security and Fraud Prevention: To protect the security and integrity of our Site and services, and prevent fraud.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following limited circumstances:
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Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processors (e.g., Stripe, PayPal), delivery services (e.g., local couriers), and IT service providers(e.g., website hosting, analytics). These parties are only given the information they need to perform their designated functions.
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Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Mickey's Cake Concierge, or protect the personal safety of users of the Site or the public.
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Business Transfers: In the event we sell or transfer all or a portion of our business or assets (e.g., in connection with a merger, acquisition, or bankruptcy), your information may be part of that transaction.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal data:
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Opt-Out of Marketing: You can opt-out of receiving future promotional emails from us by following the "unsubscribe" instructions contained in those emails.
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Access and Correction: You may have the right to request access to and receive details about the personal information we hold about you and to correct inaccuracies in that information.
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Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.
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Cookie Controls: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
6. Children's Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
7. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mickey's Cake Concierge